Introduction

P56 (the "Company") collects, stores, processes and discloses personal data of users who engage with our services. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have in relation to your data.

Scope and Controller

This Policy applies to all personal data processed by P56 in connection with our websites, applications, and services. P56 is the data controller for the personal data described herein and may engage processors to handle processing on our behalf under written data processing agreements.

What Personal Data We Collect

  • Identification and contact information: name, email address, postal address, telephone number, date of birth.
  • Account and authentication data: username, login timestamps, device identifiers, IP addresses, and other technical identifiers.
  • Financial information: transaction history, payment instrument details limited to the last four digits, billing address, deposits and withdrawals, and related audit logs.
  • Usage data: pages visited, time of access, language preferences, interactions with features, error and crash reports.
  • Marketing preferences and communications: opt-ins, consent records, survey responses.
  • Identity verification and risk data: copies or images of identity documents, verification outcomes, and anti-fraud screening results.
  • Data generated by systems: security events, access logs, and cookie and tracking data.
  • Information obtained from third parties: payment processors, identity verification services, fraud prevention providers, and partners as necessary to provide services.

How We Collect Data

Data is collected directly from you when you register, verify your account, or update information. We also collect data automatically through the platforms you use, including network activity, device information, and location where permitted. Data may be received from third-party providers to support payment processing, identity verification, and security measures.

Purposes and Legal Bases for Processing

We process personal data for the following purposes and bases:

  • Performance of a contract and legitimate interests in providing and improving our services, processing payments, and facilitating user communications.
  • Compliance with applicable laws and regulatory obligations, including anti-money laundering and know-your-customer requirements.
  • Security, fraud prevention, and the protection of our rights and the safety of users.
  • Maintenance of account and service reliability, including dispute resolution and technical support.
  • Marketing and product updates where you have consented or where permitted by applicable law, with clear opt-out options.

Automated Processing and Profiling

We do not use automated decision-making that produces legal effects or similarly significant impacts on you without human involvement. We may perform automated risk assessments for security and fraud detection, with human oversight where required by law.

Data Retention

Personal data is retained for the duration of your active relationship with P56 and for a minimum period of six (6) years after termination of that relationship, unless a longer retention period is required or permitted by law or for the establishment, exercise or defense of legal claims.

Security of Your Data

We implement commercially reasonable technical and organizational measures to protect data against loss, theft, unauthorized access, disclosure, alteration, and destruction. Access to personal data is restricted to personnel and contractors with a legitimate need, bound by confidentiality obligations, and subject to regular security reviews.

Sharing and Disclosure

We may disclose your data to the following categories of recipients under appropriate safeguards:

  • Service providers and processors for hosting, payments, identity verification, fraud prevention, customer support, analytics, and marketing operations, under written data processing agreements.
  • Affiliates and entities within corporate restructurings, as necessary to provide services.
  • Regulators, law enforcement, or other competent authorities when required by law or to protect rights or safety.
  • Couriers or postal services to deliver winnings or prizes, where applicable.

International Transfers

Where necessary, we transfer personal data to recipients located outside your country of residence. Such transfers are safeguarded by adequacy decisions or by appropriate safeguards, including standard contractual clauses and other legally recognized transfer mechanisms. We perform assessments to ensure a comparable level of protection is maintained in non‑adequate jurisdictions.

Your Rights as a Data Subject

You have the following rights regarding your personal data, which you may exercise by contacting us at [email protected]. We will respond within one month, with the possibility of a two‑month extension for complex requests. You may:

  • Access copies of your personal data we hold.
  • Rectify inaccurate or incomplete data.
  • Request erasure of data in certain circumstances.
  • Restrict processing or object to processing in specific situations.
  • Port data to another controller in a structured, commonly used format where technically feasible.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate, analyze, and improve our services. You may configure your cookie preferences where available. Non-essential cookies require consent, while essential cookies are necessary for service functionality.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that data from a minor has been collected without proper consent, we will take steps to delete such data or obtain parental consent as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When material changes occur, we will notify users via the platform and update the effective date at the top of this policy. Continued use of the services after the changes constitutes acceptance of the revised policy.

Contact Information

Questions or concerns about this Policy or our data practices should be directed to [email protected].

Effective Date

This Privacy Policy is effective as of the date displayed at the top of the page and governs all data processed in relation to P56 platforms.