Purpose and scope
P56 is a licensed gambling operator. This page sets out the parameters, tools and processes we provide to promote responsible gambling, protect players and mitigate harm, in accordance with applicable law and licensing obligations.
Age verification and minor protection
P56 prohibits participation by anyone under the age of 18. At registration, we verify age and identity to prevent underage access. We require valid identification where requested and reserve the right to suspend or terminate accounts that cannot be verified as belonging to an adult.
Recognising problematic gambling
Problem gambling can impair financial stability, well-being and relationships. We monitor for red flags and encourage players to seek help when signs appear. Common indicators include prolonged play without breaks, escalating deposits, attempts to recover losses, reliance on gambling to cope with stress, and signs of distress or non-disclosure of gambling behaviour.
Self-assessment and support
Players concerned about their own activity may use an in‑account self‑assessment tool designed to help identify risky patterns. P56 also provides access to confidential support resources and a dedicated Responsible Gambling team ready to assist with guidance, referrals and practical steps to reduce risk.
Practical tools to manage gambling
P56 offers several controls that may be applied immediately or after a short waiting period, intended to help you gamble within your means. Changes to limits follow defined timing to protect users who wish to adjust restrictions.
- Deposit limits — set a daily, weekly or monthly cap on funds that may be deposited. Reducing a deposit limit takes effect immediately; increasing or removing a limit takes effect seven days after the request is received.
- Loss limits — specify a maximum amount you are prepared to lose in a fixed period (daily, weekly or monthly). Limit changes are processed in the same manner as deposit limits.
- Time limits — establish the maximum time spent on the platform within a chosen period to maintain balance with other activities.
- Bet limits — cap the amount wagered within a defined period to discourage disproportionate risk.
- Pre‑commitment limits — optional, time‑bounded controls on deposits, losses and time to help maintain discipline; limits take effect according to their defined horizon and adjustment rules.
Limits may be set by you during registration or subsequently via the Responsible Gambling section of your account. Changes to limits that reduce exposure are actioned immediately; increases or revocations become effective after a defined processing period.
Self‑exclusion and account restrictions
P56 provides self‑exclusion for a defined duration, ranging from one day to five years or indefinitely. During exclusion, access to gambling services is blocked and pending wagers are resolved in accordance with applicable rules. Following self‑exclusion, you may withdraw any remaining funds in accordance with our procedures. The decision to enforce exclusion or additional restrictions is taken by the Compliance team in coordination with senior management to protect the player and preserve the integrity of the platform.
Take a break and reality checks
Players may suspend activity for a fixed period through a Take a Break option. We also provide periodic reminders (reality checks) to help you monitor time spent and avoid loss of control. When a break or reality check is active, balance and pending bets are maintained or settled according to the status of each transaction.
Direct marketing and communications
Players may opt out of direct marketing communications at any time. Opt‑out requests are processed within five business days. If you have not accessed your account for a continuous period (e.g., twelve months), marketing communications may be considered withdrawn unless you elect to remain opted in.
Data privacy and security
P56 processes personal data in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organisational measures to safeguard information and maintain the confidentiality, integrity and availability of personal data related to Responsible Gambling initiatives.
Compliance and governance
P56 operates under the licensing framework applicable to our jurisdiction and adheres to established codes of conduct for responsible gambling. We provide ongoing training to staff, maintain documented policies on problem gambling and ensure independent monitoring where relevant to safeguards and fairness.
Getting help and how to contact us
If you believe your gambling requires attention, contact our Responsible Gambling team through the official channels in your account or via our support email. We will respond promptly with information about available help services, next steps and, if requested, referral options to professional support agencies. You may also contact local helplines or advisory services for confidential guidance.